Terms Of Use


(Terms of Use:, revised on 04/04/2018)

These Terms of Use apply to the entire contents' of the present Site and Services.

If you are a member or client or both please note the legal entity you are entering into a contract with is:

Perfect Combination Limited (hereinafter “
PCL”) , a private limited company incorporated in England and Wales with registered company number 10485424.

These Terms of Use are binding documents which govern your use of our services and our provision of the service to you. You are advised to read these Terms of Use carefully. This will help ensure that they contain everything you want and that there is nothing within them that you are not prepared to agree to. If they contain anything that you are not willing to agree with then your only course of redress is not to use any of the services offered on or any of our brands.


The following words or terms shall have the meaning outlined in these Terms of Use:

"Agreement" shall mean these Terms of Use;

"Service(s)" refers to the entirety of the Services available to you via, whether paid or unpaid;

"Member(s)" refers to any or all valid registered users of our Service, whether they access Services or Paid Services;

“Client(s)" refers to any or all valid registered online or offline users of our Service, with paid access to “Add-On” Services deemed Well-Being in nature;

"Member Content" refers to the information contained in the member's profile or posted by the member and displayed on from time to time;

“Membership” refers to the subscription based package registered users of our Service have signed up for, whether paid or via a free trial;

The terms “we”, “us”, “our” refers to all brands owned and operated by Perfect Combination Limited for the purposes of this Agreement;


To become a Member of our Site you must be at least Eighteen (18) years old.

You must complete all of the required fields on the registration form(s).

You should not have been convicted of any offence, or subject to any court order, relating to assault, violence, sexual misconduct or harassment. You are advised that a breach of this clause constitutes a serious breach of this Agreement.

To gain full access to the Site and Services you are required to subscribe to a paid membership package, unless you have a recognised official non-expired promotional code entitling a free trial. Both forms of registration will require bank card details to be entered during the checkout process with the free trial delaying any necessary payment till after the free period has expired and can be cancelled at any point during the allocated time of free use.

After having entered personal data, selected membership package and method of payment, confirmation of details is required through the “Confirm and pay” button. This last step formalises the entering into the membership contract to the Services in accordance with Article 9 of these Terms of Use.

Input errors identified prior to contract submission via the “Confirm and pay” button may be corrected. The step of clicking the “Confirm and pay” button during the checkout process, after checking the contents of the purchase and making any changes deemed necessary, illustrates your acceptance of these Terms of Use in full without reservation.

Once payment is confirmed, an overview of the Service(s) order, including the reference number, the duration of the chosen membership, the invoice amount and the invoice date will be displayed. PCL will also acknowledge receipt of the purchase by e-mail as soon as it is confirmed. This e-mail will include the main features of the service subscribed to, the duration of the subscription, the invoice renewal period, the invoice amount and these Terms of Use containing PCL’s contact information.

Before gaining full access to the Site and registered member Service(s) you are required to activate your membership profile. The steps of activation will require photo and text based input for completion to be fulfilled. The photo ID verification process is optional for all Member(s) and is carried out electronically through a recognised, reputable third party provider. By opting into verification your photo ID will be exchanged digitally with the data provider in an attempt to validate your source of identity details against a national UK data repository. To ensure the validity of our Member community, PCL hold the right to perform additional manual checks against any completed identification and registration details given during this process. If a disparity arises between given and stated forms of data, PCL has the right to cancel any subscription with immediate effect and block future attempts of new registration by the Member in question, based on the provision of false information. 

Payment confirms your full responsibility to complete the Member activation stages appropriate for gaining full access to the main dating Site. Renewal based subscription payments due during the period of Member activation will continue as scheduled until 3 (three) months after initial registration. Once your profile is activated you will have full access to the features available to Site Members. Should you wish to sign up a friend to our Services; you must have obtained the prior consent of this friend in order for us to process their data and provide the Service to them via yourself.

Pursuant to the Consumer Contracts Regulations, the Member has 14 (fourteen) days from the confirmation of the first subscription to the Services to exercise its right to cancel its registration, without penalty and without reason, by writing a clear and unambiguous statement that the Member wishes to cancel and sending its completed cancellation form or statement by regular post to PerfectCombination, 5 Chapel Court Wervin Road, Chester, CH2 4BT.


Once registered with a full membership, and subject to having completed the Member activation stages, full access to all Services offered within the subscribed package will be available.

Access to the main dating Site will be fulfilled via a Member profile that is visible to other activated Members. The messaging facility is open and available to every Member, allowing contact to be made between all profiles without restriction, unless prompted through blocking or reporting. If opted and a delay is incurred in processing identity details the Member access will be limited until the necessary information has been verified.

Additional “Add-On” Services external to the subscribed package offering are available for purchase within the Profile, Account and Development sections of the Site. The Member will have clear instruction with payment based buttons to inform a purchase is available. Any additional Services classified as “Add-On” will follow a multi step process to ensure deliberate purchase using registered Member payment details. The step of clicking the “Confirm and pay” button during the pop-up checkout process, after checking the contents of the purchase, illustrates your acceptance of these Terms of Use in full without reservation.

Password(s) and any other information used to identify a Member are strictly private and confidential and must not be passed on or shared with any third parties.

To access the Site and Services you will need a computer, laptop and or smart mobile phone. It is your responsibility to ensure that you have (and continue to have) one of these devices including the cost of using these devices. We may deactivate accounts of Members who have not used the services for 6 (six) months or more and for whom no pass remains valid. It is important that you understand that we cannot advise on or broker marriage or long-term relationships; the onus still remains on you to decide who is right for you; we just provide the options.

Furthermore; we do not have a contractual obligation nor moral or ethically responsibility to:

As a Member you are advised not to assume that any Member Content is accurate. A person may not be who he or she claims to be, even if their ID documentation has passed a verification scan with our third party provider. You should at all times exercise the same caution you would normally when you meet people. We cannot be liable for false or misleading statements by Members.

As a Member you at all times remain solely responsible (and liable) for the use of your identification information by third parties or for the actions or statements made through your Member's account, whether these be fraudulent or not.

When arranging to meet another person through use of the Site and Services, you must take appropriate precautions and follow safety guidelines. Any such meetings are at your own risk and are not our responsibility.

You are responsible for the acts or omissions of any third parties who use your identification information or account, whether fraudulent or not. You agree to indemnify us against any claims of this kind. For the avoidance of all doubt; we shall not be liable if your identity is used by someone else.

If you feel or suspect that there has been a breach (of any kind) of your account and or the information displayed on your profile then you must immediately notify us. Furthermore; you should also amend your password.


Payment may only be made where you decide to purchase through the Site, whether part of a Membership subscription or other Services. You may purchase a Membership or other Services by bank card on the Internet or through a mobile service or over the telephone.

Full reference of fees and terms of payment is shown during the purchase process for these various Paid Service(s). Services involving Membership subscription state the renewal nature of their respective rate(s). Successful payment using bank card details for any subscription Service(s) will process a Member’s account instantly and set their default settings for timeframe appropriate renewal transactions.

Fees are quoted in pounds with all appropriate taxes included.

Complete Termination of a Membership can be requested at any time during the live subscription period without fees other than those that may be incurred by the Member submitting their request. Any submission made will take effect on the expiry date of the current subscription period, provided that the notice is made by the Member no later than 48 hours prior to the expiry date of the current subscription, in accordance with the provisions of Article 7 below entitled “Termination”. It is the Members responsibility to initiate the full termination of Membership whilst active on the Site.

Cancellation can be initiated at any time with no refund. The Member may cancel the subscription to the Site and Services at any time during the term of such membership or any renewal period by updating the Auto-Renew status from its default setting to “Off” in the My Membership section of the “Account Settings” page. Member access to the Site and Services will continue as normal until the expiry of said subscription. After this point the Member in question will not have full access but will have the facility to reactivate their Membership through subscribing. The original profile information associated with the Member account will be kept in a passive active state for a maximum of 1 (one) year from the expiry date of the last used subscription. The aligned profile information can be deleted at any time upon request and if no action to reactive membership it will be subsequently deleted along with the original account after the term outlined.

Alternatively, cancellation can be initiated by sending an email to, or written notice of cancellation to: PerfectCombination.; Attn: Cancellations: 5 Chapel Court Wervin Road, Chester, CH2 4BT, such notice being effective upon our receipt. Please include the e-mail address associated with the PerfectCombination Member account in this notice. As outlined during the checkout stages of registration, the subscription term will be defaulted to auto-renew payment against the original banking information used.

Expiry of a Membership subscription, will unless prompted by the Member in accordance with the terms and conditions indicated, be successively renewed for periods equivalent to that originally opted for by the Member. The duration of the renewal period will run indefinitely until otherwise notified by the Member. Relevant information about your Membership package including the registered deadline is always available in the “My Membership” section of the “Account Settings” page.

The Site offers additional “Add-On” Service(s) that include one-time purchase available during a recognised Membership subscription period. Where applicable, these one-time services are purchased using the same steps involved in agreeing and completing a Membership subscription payment making them subject to the same terms and conditions. These “Add-On” Service(s) are available to all activated Members of the Site.

Payments processed for “Add-On” Service(s) that are deemed Well-Being based including:


Are subject to additional clauses due to their specific nature. Consultations and treatments are paid in full upon time of booking. Appointment date(s) and time(s) can be changed within the 72 hour notice period only with no loss of payment, changes made following this timeframe will result in full cancellation charges. All courses subscribed are paid in full at the time of booking and are non refundable. Course subscription is set to be completed in a 6 week period unless otherwise agreed. Sessions missed during the 6 week schedule will be lost if not taken. Appointments are subject to availability and if missed will result in loss of course session due to the potential loss of other business incurred. Any agreed appointment date or time changed more than once is subject to full cancellation charges. Deposits or full payments made for retreats are non refundable and cannot be changed to another retreat date. Any approved refunds for “Add-On” Service(s) deemed Well-Being based will be transacted at the end of the following month in relation to the original cancellation.



As a Member you agree not to:

In the event of any activity deemed breaching these set of Member Obligations, without prejudice to the provisions of the Article entitled “Termination”, PCL may terminate the contract and permanently delete the Member’s account(s) on the Sites and Services.



The Member has full control over the information exchanged with PCL, therefore for the avoidance of all doubt it is your responsibility to decide which information to publish or send as Member Content. PCL cannot be held liable for any misuse thereof by any other user or third party.

The information supplied by a Member must be accurate, true and conform to the reality. The consequences of disclosing information on the life of the Member or of other Members are the sole responsibility of the Member concerned.

Consequently, he/she waives all recourse against PCL, notably on the basis of any possible damage to the Member's right to his/her image, the Member's honour and reputation, or the Member's privacy, resulting from the dissemination or revelation of information concerning the Member under the conditions foreseen by this agreement since the Member has given his/her prior, free and express consent to such revelation through his/her registering with the Service and in application of this Agreement.

We reserve the right not to accept or to suspend or remove from our Services all or part of any profile, or any other Member Content for any reason we deem fit.

We are not liable for Member Content or other activities of Members which may breach the rights of other Users or third parties.

Members are urged to notify us of inappropriate Member Content. You acknowledge that such notification may take place and that we may take steps outlined in this Agreement in respect of such information which comes to our attention.

We reserve the right to irretrievably delete messages and other Member Content after any period of time if we exercise any right of termination under this agreement.



A Member may at any time and without the need to provide any reason delete his/her Membership subscription with us by following the relevant steps found in the “My Account Status” section of the “Account Settings” page. Such request shall be deemed effective from the working day following receipt by PCL of the request for closure of the account concerned. Such a request does not trigger reimbursement or loss of data from previous stored information (i.e. conversations).

The termination of said Membership takes effect within the current subscription, provided that notice was made by the Member to PCL no later than 48 hours prior to the expiry date of the current subscription.

Without prejudice to the other provisions hereof, where the Member commits a serious breach, PCL will terminate the Member's account without prior notification or warning. Such termination shall have the same effects as a termination by the Member.

Without prejudice to the other provisions hereof, where the Member commits a breach, we will terminate the Member's account 7 (seven) days after having sent to the Member an email requesting unsuccessfully that he or she does not comply with these Terms of Use.

Such termination shall take effect without prejudice to any damages that we might claim from the Member or his/her beneficiaries and legal representatives, in compensation of the harm suffered as a result of such breaches.

The Member will be informed by email of the termination, or the confirmation of the termination, of his/her account. Data relating to the Member will be destroyed at his/her request or upon expiration of the legal time period following the termination of the Member's account.


PCL uphold the strictest of standards with respect to protection of privacy and personal information. Further details pertaining our use, storage and measures of member data can be found in our official Privacy Policy.



The trademarks (including but not limited to logos, graphics, photographs, reports, articles, styles, designs, animations, videos, compositions, and texts featured on the Sites and in provision of the Services are the intellectual property of Perfect Combination Limited and may not be reproduced, used or represented without the express authorisation of PCL, under threat of legal action.

The rights of use granted by PCL to the Member are strictly limited to accessing the Sites and Services as part of and for the duration of the registered Membership. Subscription to the Site and Services is strictly for private and personal use only in the scope of and for the duration of the Membership. Any other use by the Member is prohibited without the express authorisation of PCL.

In particular, the Member is prohibited from modifying, copying, reproducing, disseminating, downloading, transmitting, broadcasting, exploiting for commercial gain and/or distributing in any form whatsoever the Services, from all of our Site pages or software codes for elements comprising any aspect of our Services and Sites. All information and copyrighted content shared before, during or after partaking Well-Being based “Add-On” Service(s) is bound by the same stringent requirements.

All Members grant PCL a licence to use the intellectual property rights arising from the content provided by Members in connection with their registration and use of the Services. The licence expressly authorises PCL the right to digitise and reproduce the Member content in mailing campaigns, and, in general, on all electronic communication media (e-mail, SMS, MMS, WAP, Internet, mobile application) as part of the Services.



Perfect Combination Limited companies do not warrant that the Site and Services will work properly if the Member’s Internet service provider fails to provide an adequate level of service. Performance will require satisfactory connection necessary for loading and accessing content. Under these circumstances, PCL are not responsible for any lack of functionality, lack of access or poor conditions linked to Member equipment-related inadequacies.

Members must have the abilities, materials and software required for the use of the Internet and acknowledge that the nature and constraints of the Internet do not guarantee the security, availability and integrity of the transmission of data over the Internet via numerous devices.

All Member information provided to PCL, must be accurate and true. By disclosing information voluntarily the Member takes exclusive responsibility for any impact the information may have on the Member’s life or the lives of other Members.

On occasion the Site and Services may be interrupted momentarily due to maintenance, updates or technical improvements. Any updates made to the content and/or the way it is presented will be actioned when necessary to Member experience with minimal disruption. To the extent possible, PCL will notify all Members prior to any maintenance operations or updates.

PCL cannot be held liable for the accuracy or inaccuracy of the information and content provided by other Members, visitors to the Sites and/or the Member itself (and the consequences of reliance on any
such information). Any information provided does not constitute medical or other professional advice. We cannot offer any undertaking or guarantee, either expressly or implicitly, whilst accepting no liability for any loss or damage howsoever claimed to be arising from partaking within Well-Being based “Add-On” Service(s).

Members acknowledge and accept that the data they provide, as well as their behaviour or comments made through the Site and Services, may be reported by other Members and are subject to acts of moderation and/or oversight by PCL on the basis of the code of conduct principles. In the event that an investigation is carried out on the basis of report request and subsequent reveals a Member violated the laws and regulations outlined in the provisions of the Terms of Use, in particular, Article 7 entitled “Termination”, may be applied. Depending on the Members’ behaviour or the comments made by Members, the monitoring team may decide to block any new registration by a Member that has been the subject of a complaint.

PCL is only liable for the hyperlinks it creates, and does not exercise any control over the External Websites and external resources (third-party websites or mobile applications, social networks, etc.) to which the hyperlinks accessible on the Sites and the Services redirect to and which we did not create.

We shall not be liable for any damage to a Member caused or contributed to by that Member, for example by not complying with this Agreement.

You agree to indemnify us (including our directors, officers, employees, subcontractors and agents) against all third party claims and liabilities related to your breach of this agreement and/or to your use of the Services.

Subject to the foregoing, in no event (including our own negligence) will we be liable for any:

PCL may provide links on our Site to third party websites, our reason for disclosing is clearly outlined and using them is done at your own risk. We do not review such sites. We are not responsible for the content of those sites or any goods or services offered thereon. If in the course of searching through our Site you encounter any third party website made available through other Members sharing the use of which would violate applicable law, we shall not be liable for actions taken on the third party website.



This Agreement and the pages on this Site to which these terms refer, constitute a contract that governs the relationship between the Member and Perfect Combination Limited. They cancel and replace any conditions that may have been agreed to in the past, even if not directly withdrawn or amended, and constitute the entirety of the rights and obligations of ours, the Members or Clients or both.

If any of the provisions of these Terms of Use is declared void in application of a law, a regulation, or a final decision of a court having proper jurisdiction, all other provisions shall remain fully in effect. Furthermore, failure by a Party to take action in respect of the breach by the other Party of any provisions of these Terms of Use, shall not be interpreted as constituting a waiver by said first Party of the right to take action in future in respect of such a breach.

We may modify these Terms of Use at any time. The Member will be informed of the nature of these modifications as soon as they are posted on the Site. The modifications shall take effect one month after their posting on the Site. For Members registered after any modifications have been put online, these modifications shall be immediately applicable, as the Member will have expressly accepted them when the account was opened.

This contract shall be governed by English law and any disputes will be decided only by the English courts.

For any questions you wish to ask, please email or write to Perfect Combination Limited.; Attn: Terms & Conditions:  5 Chapel Court Wervin Road, Chester, CH2 4BT.